Terms and Conditions

 
Effective Date: 2nd January 2026
These Terms and Conditions govern your use of the DClick Cleaning Services Limited website and our cleaning services.
By accessing our website or booking our services, you agree to comply with these terms.
1. About Us
DClick Cleaning Services Limited provides professional residential and commercial cleaning services across the United Kingdom.
2. Use of Website
By using our website, you agree:
  • To use the website only for lawful purposes
  • Not to misuse or attempt to disrupt the website
  • Not to copy or reproduce website content without permission
We reserve the right to restrict or terminate access to users who violate these terms.
 
3. Service Bookings
Customers may request cleaning services through:
  • Website contact forms
  • Phone enquiries
  • Email communication
All bookings are subject to availability.
We reserve the right to decline service requests where necessary.


4. Pricing
Prices for cleaning services may vary depending on:
  • Property size
  • Type of cleaning required
  • Location
  • Additional services requested
Quotes provided may be estimates and final pricing may vary depending on the condition of the property.
5. Customer Responsibilities
Customers must ensure:
  • Safe access to the property
  • Availability of electricity and water if required
  • Removal of valuable or fragile items before cleaning
We are not responsible for damage caused by pre-existing conditions or unsecured items.
6. Cancellations
Customers may cancel or reschedule cleaning appointments by providing reasonable notice.
Late cancellations may be subject to cancellation fees depending on scheduling arrangements.
7. Liability
While we take every care in delivering our services, DClick Cleaning Services Limited shall not be held liable for:
  • Loss or damage caused by circumstances beyond our control
  • Pre-existing damage within the property
  • Delays caused by unforeseen circumstances
Our liability is limited to the value of the service provided.
 
8. Intellectual Property
All website content including text, graphics, logos, and design elements are the property of DClick Cleaning Services Limited unless otherwise stated.
Content may not be copied or reproduced without written permission.
9. Website Availability
We aim to keep our website accessible at all times but do not guarantee uninterrupted access.
We may update or modify the website at any time.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
Updated versions will be posted on this page.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.
12. Contact
For questions regarding these Terms, please contact:
DClick Cleaning and Hygiene 
Plymouth, United Kingdom
Phone: +44 7432 553316
Email: admin@dclickcleanings.co.uk